Question 1

How do I book a tour package?

Accepted Answer

Booking is simple! Browse our packages, select the one you like, fill out the inquiry form with your travel dates and requirements. Our partner travel agency will contact you with a customized quote within 24 hours. Once you confirm, you can proceed with the booking and payment.

Question 2

Can I customize a tour package?

Accepted Answer

All our packages can be customized according to your preferences. You can modify the itinerary, accommodation, duration, and activities. Just mention your requirements in the inquiry form, and our partner agencies will create a personalized package for you.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking at least 15-30 days in advance for domestic tours and 30-60 days for international tours. For peak seasons (summer holidays, festivals, New Year), booking 60-90 days ahead is advisable to get the best rates and availability.

Question 4

Is it safe to book online through TourPackages91?

Accepted Answer

Yes, absolutely! All our partner travel agencies are verified and vetted. We use secure payment gateways for all transactions. Plus, our team is available to assist you throughout the booking process and during your trip.

Question 5

What payment methods do you accept?

Accepted Answer

We accept multiple payment options including Credit/Debit Cards (Visa, MasterCard, Rupay), Net Banking, UPI (GPay, PhonePe, Paytm), and Bank Transfers (NEFT/RTGS). Some packages also offer EMI options through select banks.

Question 6

Do I need to pay the full amount upfront?

Accepted Answer

Not necessarily. Most packages require a booking amount of 20-30% at the time of confirmation. The remaining balance can be paid before the trip starts, as per the agency's payment terms mentioned in your booking confirmation.

Question 7

Are there any hidden charges?

Accepted Answer

No, we believe in transparent pricing. All costs are clearly mentioned in the package details including taxes and fees. However, personal expenses, tips, and any services not mentioned in the inclusions are extra.

Question 8

Can I get a refund if I cancel?

Accepted Answer

Yes, refunds are processed according to the cancellation policy of the specific package. Generally, cancellations made well in advance attract lower deductions. Please refer to our Refund Policy page for detailed information.

Question 9

What is included in a tour package?

Accepted Answer

Typically, our packages include accommodation, meals (as specified), transportation, sightseeing, and a tour guide. Specific inclusions vary by package and are clearly listed on each package page. Items not included are mentioned under 'Exclusions'.

Question 10

What type of accommodation do you offer?

Accepted Answer

We offer a range of accommodations from budget hotels to luxury resorts. Each package specifies the type and category of hotels included. You can always request upgrades for an additional cost.

Question 11

Are flights included in the package?

Accepted Answer

Flight inclusions vary by package. Domestic packages usually don't include flights unless specified. International packages often include airfare. Each package clearly states whether flights are included or excluded.

Question 12

Can I change my travel dates after booking?

Accepted Answer

Date changes are possible subject to availability and the travel agency's policies. Changes made close to the travel date may incur additional charges. Contact us as soon as possible if you need to reschedule.

Question 13

Will there be a tour guide?

Accepted Answer

Most guided tour packages include a professional tour guide who accompanies the group. For private tours, you can request a dedicated guide. Self-drive and independent packages may not include guide services.

Question 14

What if I face issues during my trip?

Accepted Answer

Our partner agencies have local representatives to assist you. Additionally, our customer support team is available to help resolve any issues. For emergencies, we have a 24/7 helpline number provided in your booking confirmation.

Question 15

Can I extend my trip or add activities during the tour?

Accepted Answer

Yes, you can request additional activities or extend your stay. Inform your tour coordinator, and they will arrange it based on availability. Extra charges will apply for any additions.

Question 16

What documents do I need for domestic travel?

Accepted Answer

For domestic travel, you need a valid government-issued photo ID (Aadhaar, Passport, Driving License, or Voter ID). For flights, carrying a photo ID is mandatory. Some regions like Ladakh and certain northeastern states require special permits.

Question 17

What about international travel documents?

Accepted Answer

For international travel, you need a valid passport (with at least 6 months validity), visa for the destination country, travel insurance, and any required health certificates. Our partner agencies can assist with visa applications.

Question 18

Do you help with visa processing?

Accepted Answer

Yes, many of our partner agencies offer visa assistance services for an additional fee. They help with documentation and application submission. Visa fees and processing times vary by country.

Frequently Asked Questions

Booking & Reservations

Payments

Packages & Itineraries

During the Trip

Travel Documents & Requirements

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